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Develop at WHRC

Our Develop at WHRC programs are designed to provide leaders and HR practitioners with innovative strategies, practical knowledge and in-demand skills needed to perform real-world job responsibilities.  

Our targeted learning journeys are intended for those who are committed to continuous learning in core areas of human resources, labour relations and compliance.  Led by credible HR professionals, our programs provide current best practices, as well as, approaches for you to leverage in your ever-changing work environment.  Participants are equipped with pertinent professional tools intended to advance career development and to achieve sought after results.

Additionally, Williams HR Consulting has partnered with the Human Resources Professional Association as Subject Matter Experts to provide the best professional development programming for their HRPA members.  WHRC has developed and facilitates programs to support the professional development of an HR practitioner.  Click here for courses the WHRC team delivers for HRPA.

Conducting an Investigation

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Interested in having this course delivered at your workplace?

Organizations should be equipped to conduct at least some investigations internally.  Many organizations aren’t aware of the basics surrounding workplace investigations.  Often the problem isn’t that the employer hasn’t conducted an investigation, but rather that the investigation was flawed, inadequate or biased. The consequences of a poorly conduced investigation may inflict more harm than good.

By understanding when and where investigations often go wrong, employers can make an informed decision regarding whether to handle the investigation in-house, or to call an expert.

WHRC’s Investigations Seminar is a case study-based 1-day program in partnership with Williams HR Law designed to enhance your organizations ability to conduct effective in-house workplace investigations.

By the end of this program you will be able to:

  • Clearly define a workplace investigation
  • Determine what, why and when and employer should investigate
  • Identify the elements of effective, compliant investigations
  • Apply learning to a case study
  • Outline potential pitfalls in investigation process

Date: April 10, 2018

Time: 9 a.m. to 4:30 p.m.

Cost: $495.00 plus HST

Upon completions, participants will receive a certificate indicating the number of professional development hours.

If you require further assistance, please contact Amanda at 905-205-0496.

Training Essentials

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Interested in having this course delivered at your workplace?

In today’s ever-changing workplace, the importance of training has never been greater.  Training is an indispensable way to keep your organization competitive and with the inevitable changes in workforce demographics, an important factor in keeping top talent.  More and more organizations are relying on internal support to provide effective training to enhance skills, capabilities and knowledge of its employees, whether it is job-related skills training, retraining for compliance purposes, or cross-functional training to generate a wider variety of skill capacity.

Williams HR Consulting (“WHRC”) offers an interactive and focused, 2-day Training Essentials at WHRC certificate program. This program is designed to provide participants with a solid understanding of the concepts and principals of teaching adults.  The program will develop the practical skills and key ‘how-to’ techniques needed in training delivery.  Through group discussions, hands-on exercises, practicing essential skills, and individualized feedback from the facilitator and group peers, participants will be provided opportunities to build confidence and a strong foundation in critical training skills

This program will provide you with the skills you need to make a significant contribution to your organization.  Ideal for new trainers or those that deliver training occasionally who require excellence in results and approaches for delivering powerful training.  Upon completion of this program, participants will receive a certificate indicating the number of professional development hours.

Date: March 27-28, 2018

Time: 9 a.m. to 4:30 p.m.

Cost: $900.00 plus HST

Upon completions, participants will receive a certificate indicating the number of professional development hours.

By the end of this program you will be able to:

  • Learn techniques for managing your own nervousness and apprehension.
  • Employ effective speaking skills.
  • Use visual aids professionally.
  • Apply the basic principles of adult learning theory.
  • Establish a positive climate for learning.
  • Write effective learning objectives.
  • Select instructional methods to engage a variety of learning styles.
  • Hold participants’ attention and promote learner participation.
  • Ask and answer questions appropriately.
  • Provide effective demonstrations.
  • Use small-group activities effectively, including exercises and assessments.
  • Obtain and give feedback on learner progress.
  • Manage classroom challenges.

Who should attend

HR practitioners, business Managers and employees required to deliver presentations and training to others within the organization as part of their role or individuals that have less than one year experience in course delivery and who have had no formal training in instructional techniques.

If you require further assistance, please contact Amanda at 905-205-0496.

Performance Management

Performance-Management

Interested in having this course delivered at your workplace?

Date: February 23, 2018

Time: 9 a.m. to 4:30 p.m.

Cost: $495.00 plus HST

Upon completions, participants will receive a certificate indicating the number of professional development hours.

Is your performance management system working for you?  The success of your organization’s future requires a proactive system of managing employee performance.

Performance Management sets the platform for recognizing individual behaviours and accomplishments aligned with the organization’s mission and objectives.  It is an ongoing communication process which last the entire life cycle of each individual employment relationship.  It is both a strategic and integrated approach to delivering successful results within an organization.

During WHRC’s 1-day interactive performance management session, you will diagnose your own organization’s processes, develop specific strategies and learn best practices to take performance management to the next level.

By the end of this program you will be able to:

  • Review current performance management trends, strategies, and best practices
  • Identify methods to improve your organization’s approach to performance management
  • Determine how to make a compelling business case to the C-Suite and/or senior management to improve your organization’s current performance management process and practices

If you require further assistance, please contact Amanda at 905-205-0496.

Engaging & Retaining Multiple Generations in the Workplace

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Millennials are now the largest generation at work and in North American society. Effectively managing all five generations at work is crucial for the viability of organizations.  Understanding and leveraging generational similarities and differences can help leaders create effective HR strategies.

By the end of this program you will be able to:

  • What are the generational attitudes towards their career and the organization.
  •  Tips for engaging and retaining talent in each generation
  • Exploring the Millennial influence on four HR engagement strategies

Date: November 22, 2017

Time: 12:00-1:00pm EST

Cost: 25.00 plus HST

Discounts may apply for eligible participants, please contact Amanda at 905-205-0496 for more information.

Microlearning: Learning trends to engage your employees

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Microlearning is a way of delivering content to learners in small, very specific chunks. The learner is in control of what and when they learn.  By 2025, Millennials are projected to grow to 10 million in Canada and with the average attention span of the Millennial generation 8.25 seconds, creating engaging learning content to move your business forward will be key.

By the end of this program you will be able to:

  • Cognitive load: what is it and how to avoid it?
  • ‘Need to know’ content is practical, ‘Nice to know’ content is theoretical: how do you provide the balance?
  • Explore strategies to engage the shortened attention span

Date: March 16, 2018

Time: 12:00-1:00pm EST

Cost: 25.00 plus HST

Discounts may apply for eligible participants, please contact Amanda at 905-205-0496 for more information.

HRPA Partnership
Programs

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Williams HR Consulting partners with the Human Resources Professional Association as Subject Matter Experts to provide the best professional development programming for their HRPA members.  WHRC has developed two programs to support the professional development of an HR practitioner:

Labour Relations Certificate Program

Today’s employers expect HR professionals to effectively manage within a unionized environment.  Develop strategies to engage, motivate, and develop more positive labour and workplace relationships.  Leverage the greater benefit of establishing and maintaining long-standing healthy relationships between managers and unionized workers.  This Certificate Program is Highly Recommended for the HR practitioner who works in a unionized setting or a practitioner wishing to further develop their expertise in labour relations.

In this intensive three-day certificate program designed for HR practitioners, you will partner with your fellow HR peers using a practical simulation approach to:

  • Examine the legal landscape governing labour relations.
  • Review collective agreement administration and best practices in contract interpretation.
  • Implement a proactive approach to engage and develop positive union-management relationships.
  • Understand and navigate the collective bargaining process.
  • Explore a process for conducting effective investigations to minimize risks and legal exposures.
  • Become a trusted advisor and proactive, fair and objective in resolving disputes.
  • Participate in hands-on simulation-based learning to develop skills to resolve grievances, conduct workplace investigations.
  • Learn how to use of effective negotiation skills to create win-win scenarios when bargaining.

Why you should Attend:

  • Navigate through the legal landscape and relevant labour-related legislation.
  • Apply the labour relations framework and core elements for day-to-day interactions with union counterparts
  • Interpret and administer the collective agreement in a fair and equitable manner ensuring productivity and consistent application
  • Develop interest-based skills to diffuse positional behaviour and engage challenging parties
  • Conduct effective investigations to minimize risks and legal exposures Participate with skills and confidence in all aspects of the union-management relationship

What you will Gain:

  • Implement a proactive approach to engage and develop positive union-management relationships
  • Understand and navigate the collective bargaining process
  • Explore a process for conducting effective investigations to minimize risks and legal exposures
  • Be a trusted advisor and proactive, fair and objective in resolving disputes
  • Use effective negotiation skills to create win-win scenarios when bargaining

Date: April 24-26, 2018

Time: 8:30 a.m. to 4:30 p.m.

Location: Yorkville Conference Center, 150 Bloor St. W, Toronto, ON

HRPA Members: $1500 + tax

Non-Members: $1800 + tax

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Qualifies for 21 CPD HOURS

Developing High-Performers through Performance Improvement

Are your employees performing at their best? How well is your performance management system working for you?  Your performance management system is more than just performance appraisals. But confusion around that distinction is one of the reasons organizations get frustrated about how to manage people.  The yearly appraisal process, no matter how well designed, is not enough to ensure that employees perform optimally. A performance management system needs to support and encourage the right behaviours from both the manager and employee throughout the year. In this interactive session, you will learn about performance management best practices, diagnose your own organization’s processes, and develop specific strategies and best practices to take performance management to the next level.

Learning objectives:

  • Review current performance management trends, strategies, and best practices
  • Identify methods to improve your organization’s approach to building high-performing talent through performance management
  • Determine how to make a compelling business case to the C-Suite and/or senior management to improve your organization’s current performance management process and practices

Who should attend?

  • HR professionals of all levels, people leaders or anyone involved in their organization’s performance management process.

Date: TBD

Time: 8:30 a.m. to 4:30 p.m.

Location: Yorkville Conference Center, 150 Bloor St. W, Toronto, ON

HRPA Members: $495 + tax

Non-Members: $595 + tax

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Qualifies for 7 CPD HOURS